Warranty

One Year Warranty

All our spindle products are warranted to be free from any manufacturing defects within ONE full calendar year. We will send you replacements as soon as your warranty request is accepted.

Registered customers can log in their account on parts.tdshandpiece.com and follow the online instruction to process warranty returning online.

Unregistered customers must contact us by e-mail rep@tdshandpiece.com or call us at 360-254-4823 and request for RMA# for the valid warranty returning. Please have your original invoice and brief reasons of defects ready when you contact us for fast process.

7-day Return

We accept returns for exchange or refund 7 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • 1- without showing signs of wear or damage in any way
  • 2- within 7 calendar days of the delivery date
  • 3- must not be a special order or a custom order
  • 4- unless noted that it cannot be returned or has a different return policy time period other than 7 days noted in that item's particular item description.
  • Customer is responsible for all shipping costs if seller is not at fault. All returns must be accompanied by a copy of the invoice and a description of the problem. Please list the product(s) returned and detail the reason for the return on the reverse side of the invoice. Ship the product(s) properly boxed.

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